Privacy Policy

Privacy Policy

Effective Date: 1 Jan 2025

At Kyanos Company Services (“we”, “us”, “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Kyanos Company Services is a UK-based business support consultancy. We provide services including  compliance, administrative support, and consultancy for small to medium-sized enterprises.

Our contact details:

Kyanos Company Services
Email: support@kyanos.co.uk
Phone: +44 7824525184

What Personal Data We Collect

We may collect and process the following personal data:

• Identification data (name, title, company name)
• Contact details (email address, phone number, business address)
• Professional data (job title, business interests)
• Website usage data (IP address, browser type, cookies, pages visited)

How We Collect Your Data

We collect data from:

• Direct interactions (e.g. enquiries, consultations, registrations)
• Website forms and contact pages
• Business contracts and service agreements
• Publicly available sources (e.g. Companies House)
• Cookies and analytics tools (see Cookie Policy)

Legal Basis for Processing
 

We rely on one or more of the following legal bases:

• Consent (when you give us permission to process your data)
• Contractual necessity (to provide you with our services)
• Legal obligation (for compliance with laws)
• Legitimate interests (to run our business and improve services)
   

How We Use Your Data

We use your personal data to:

• Provide business support and consultancy services
• Respond to enquiries and provide quotes
• Send administrative or legal communications
• Process payments and manage client accounts
• Improve our services and website experience
• Comply with legal and regulatory obligations
   

Sharing Your Data

We may share your personal data with:

• Professional advisors (e.g. accountants, legal consultants)
• Third-party service providers (e.g. payment processors, IT support)
• Regulatory bodies or law enforcement (if required by law)
• Partners or subcontractors involved in delivering our services
   

We ensure that third parties are bound by confidentiality and data protection obligations.

International Transfers

We do not routinely transfer your data outside the UK. If such transfers are required, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses).

Data Retention

We retain your data only as long as necessary for the purposes outlined in this policy and to comply with legal obligations (e.g. tax, financial reporting). Typically, we retain client records for 6 years following the end of our relationship.

Your Rights

You have rights under the UK GDPR including:

• Access – to request copies of your personal data
• Rectification – to request correction of inaccurate data
• Erasure – to request deletion of your data (in certain circumstances)
• Restriction – to request limitation of data processing
• Objection – to object to data processing
• Data portability – to request data transfer to another provider
   

To exercise any of these rights, please contact us at support@kyanos.co.uk

How We Protect Your Data

We implement appropriate technical and organisational measures including:

• Encrypted storage
• Access controls and authentication
• Regular data backups
• Staff training and confidentiality agreements
   

Cookies and Analytics

Our website uses cookies to improve user experience and track usage patterns.

Complaints

If you are unhappy with how we have handled your data, please contact us first. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):
https://www.ico.org.uk
Tel: 0303 123 1113

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:
Email: support@kyanos.co.uk
Phone: +44 7824525184